Terms of sale and use

1. Supplier and scope

Kinane Labs Ltd is the legal supplier and operates the SetupPasskeys product and website. These terms apply to purchases from Kinane Labs Ltd through SetupPasskeys.com. Current supplier information is published on the Contact and business information page.

The kit is designed principally for organisations and their authorised administrators. If you buy as a consumer, mandatory consumer protections continue to apply.

2. Product description

The Passkey Rollout Kit is a one-time digital purchase. It contains the branded administrator playbooks, illustrated employee guides, communication drafts, customer licence, quick-start dashboard and integrity manifest listed in the product summary shown immediately before purchase. It is an implementation accelerator, not a managed deployment, tenant integration, subscription, legal opinion, audit, certification or guarantee of a security outcome.

The buyer needs a modern browser capable of downloading ZIP, PDF, HTML, JSON and email-draft files. The materials are written for Microsoft Entra environments, but availability, labels, licensing and behaviour can vary by tenant, platform and software version.

3. Price, order and taxes

The total shown in Stripe Checkout immediately before the order is placed is the amount charged. Stripe collects the billing details and eligible tax identifiers needed for payment and applies tax according to the checkout configuration and information provided. The buyer is responsible for supplying accurate billing and tax information.

An order is accepted when payment is confirmed and the purchase confirmation is issued. A failed or abandoned checkout does not create a paid licence. Promotional prices do not retrospectively change a completed order.

4. Delivery and recovery

After confirmed payment, the buyer receives access to the complete ZIP and a private edit link with a recovery code. The link is a capability credential: anyone who holds it may be able to view and change that kit, so it must be protected and shared only with authorised people. The recovery code does not reveal the package by itself; it is used with the purchase email to resend the private link.

If payment succeeds but delivery does not, contact hello@setuppasskeys.com with the order email and Stripe receipt or invoice reference. Do not send card details.

5. Customer licence

After confirmed payment, the purchasing organisation receives a non-exclusive, non-transferable licence to download, adapt where the supplied format permits, reproduce and internally distribute its generated package for that organisation’s own passkey deployment and continuing internal operations.

The organisation may give relevant materials to its employees and to contracted advisers or service providers acting for it, provided they use them only for that organisation and are subject to appropriate confidentiality and use restrictions.

The buyer must not:

• resell, sublicense or publicly redistribute the package or source templates;
• use one organisation’s purchase to generate kits for unrelated organisations;
• remove ownership notices to present SetupPasskeys source materials as its own product;
• use Microsoft, platform-provider or SetupPasskeys names or marks to imply sponsorship, approval or certification that does not exist; or
• use the service to store secrets, unlawful material or special-category data.

6. Ownership

Kinane Labs Ltd retains rights in the original SetupPasskeys templates, layouts, software and content. The customer retains rights in its own names, logos, data and customer-created adaptations. Microsoft and other third-party names, interfaces and marks remain the property of their respective owners.

7. Refund promise and cancellation rights

If the kit is not right for you, email hello@setuppasskeys.com within 14 days of purchase for a refund. A reason is not required. This contractual promise is additional to, and does not replace, any statutory right to cancel, reject non-conforming digital content, receive a price reduction or obtain another remedy.

Where consumer cancellation rules apply, the legally required pre-contract information and confirmation must be provided on a durable medium. Nothing in these terms treats a consumer as having waived a cancellation right unless the legally required express consent and acknowledgement were actually obtained.

8. Template updates

The underlying templates may be revised when Microsoft or platform interfaces change. A buyer may use its private edit link to regenerate the then-current package while the edit service remains available. No perpetual hosting period, update frequency or backward-compatible file layout is promised. Buyers should retain their downloaded copy.

9. Buyer responsibilities

Before a production rollout, the buyer is responsible for reviewing and testing all guidance against its current tenant, licensing, policies, devices, applications, accessibility requirements, employment processes and applicable law. In particular, the buyer must maintain tested emergency access, recovery, change-control and rollback arrangements and must not place live credentials, PINs, Temporary Access Pass values, tokens or enrolment QR codes in the kit.

10. Data protection

Personal data is handled as described in the Privacy notice. Where Kinane Labs Ltd acts as a processor through the SetupPasskeys service for personal data placed in kit content, the Data Processing Addendum describes the offered Article 28 terms and the process for execution.

11. Availability and disclaimers

Reasonable care is used to maintain the service and materials, but internet services and third-party interfaces can be unavailable or change without notice. Except for terms implied by law that cannot be excluded, no promise is made that the kit is error-free, suitable for every environment or sufficient by itself to achieve compliance or prevent every attack.

12. Liability

Nothing excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, breach of data-protection obligations where it cannot lawfully be limited, or any other liability or statutory remedy that cannot be excluded or limited.

For a business buyer, and to the extent permitted by law, aggregate liability arising from the affected order is limited to the amount paid for that order, and neither party is liable for indirect or consequential loss. This paragraph does not apply where such a limitation would be unfair, unreasonable or otherwise unenforceable.

13. Suspension and termination

Access may be suspended where reasonably necessary to address fraud, unlawful use, attacks on the service or a material breach of the licence. Where practical, the buyer will be told the reason and given a reasonable opportunity to resolve it. Clauses that by their nature should continue—including ownership, confidentiality, accrued payment obligations and lawful limitations—survive termination.

14. Governing law and disputes

These terms are governed by Irish law. That choice does not deprive a consumer of mandatory protections available under the law of the country in which the consumer habitually resides. Please first raise a complaint through hello@setuppasskeys.com so it can be investigated.

15. Changes to these terms

The version accepted for a completed order continues to govern that order. Material changes are dated on this page and apply prospectively unless the buyer expressly agrees otherwise or a change is required by law.